Privacy & Cookies Policy

Last updated: 21 July 2026

Who we are

This website, https://cpntraining.co.uk, is operated by CPN Training Limited, a company registered in England and Wales (company number 11955777). Our registered office is Plymouth University Freshwater Quarry, Blackball Lane, Brixham, Devon, TQ5 8BA. CPN Training Limited is the data controller for the personal information collected through this website.

The information we collect

When you contact us or make an enquiry through this website we collect the details you provide, which normally include your name, email address, telephone number and the content of your message. If you enquire about or book a course we may also collect details needed to arrange your training, such as your company name and the course you are interested in.

We also collect limited technical information about how visitors use the website, as described in the cookies section below.

How we use your information

To respond to your enquiries and provide quotations.
To arrange, deliver and administer training courses.
To register your training or apply for cards and certificates with the relevant awarding and certification bodies, where that is part of the course you have booked.
To keep the records we are required to hold as a training provider.
To understand how the website is used so we can improve it.

We rely on the following legal bases: taking steps to enter into or perform a contract with you, our legitimate interest in running and promoting our business, compliance with legal obligations, and your consent where that applies. We do not sell your personal information and we do not use it for automated decision making.

Cookies and analytics

This website uses a small number of cookies. Some are essential for the website to function. We also use Google Analytics, a service provided by Google, to collect anonymous statistics about how visitors use the site, such as which pages are viewed and for how long. This helps us improve the website. Google Analytics sets its own cookies and processes usage data on our behalf.

You can control or delete cookies through your browser settings at any time, including blocking analytics cookies. The website will continue to work if you do so.

Who we share information with

We share personal information only where necessary: with the trusted suppliers who host and maintain this website and our email, and with awarding and certification bodies where that is needed to register your training or issue your card or certificate. We never sell your details to third parties.

How long we keep information

We keep enquiry details for as long as needed to deal with your enquiry and for a reasonable period afterwards. Training records are kept for as long as the relevant certification requires or as the law obliges us to keep them.

Your rights

Under UK data protection law you have the right to ask for a copy of the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to ask for it to be transferred to another provider. To exercise any of these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Contact us

If you have any questions about this policy or how we handle your information, please call us on 01803 883757 or use the contact form on this website.